{"id":17425,"date":"2015-01-16T21:39:24","date_gmt":"2015-01-16T21:39:24","guid":{"rendered":"http:\/\/lafeber.com\/staging\/vet\/?page_id=17425"},"modified":"2023-04-19T15:30:20","modified_gmt":"2023-04-19T20:30:20","slug":"help-with-this-site","status":"publish","type":"page","link":"https:\/\/lafeber.com\/vet\/help-with-this-site\/","title":{"rendered":"Help With This Site"},"content":{"rendered":"<p>The LafeberVet 2.0 site has a number of advanced search\u00a0features that we hope you&#8217;ll find helpful as you look for information to help your patients.<\/p>\n<h2><strong>Search<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-17511 \" src=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post6.jpg\" alt=\"facets\" width=\"225\" height=\"780\" srcset=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post6.jpg 242w, https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post6-115x400.jpg 115w, https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post6-202x700.jpg 202w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/>Because we have amassed so many great articles on exotic animal medicine, we wanted to make it as easy as possible to find what you&#8217;re looking for quickly. To that end, there are multiple quick ways to get to the information you need.<\/p>\n<ul>\n<li><strong>Search<\/strong> &#8211; Simply put in a term in the upper right search field (there&#8217;s one in the footer too) and get your results.<\/li>\n<li><strong>Refine<\/strong> &#8211; The search result will give you a long list, but you have the option at this point to further filter those results, by checking off the boxes to the left. Didn&#8217;t realize that we had so many articles on <a href=\"https:\/\/lafeber.com\/vet\/species\/rabbit\/\">rabbits<\/a>? Now you can refine that search by\u00a0<a href=\"https:\/\/lafeber.com\/vet\/species\/rabbit\/#!\/topics=ophthalmology\">ophthalmology<\/a>.<\/li>\n<li><strong>By Topic or Species<\/strong> &#8211; The navigation links across the top and the species section pages take you directly to the term you&#8217;re interested in (<a href=\"https:\/\/lafeber.com\/vet\/species\/parrot\/\">parrot<\/a>) or articles that have combined terms (<a href=\"https:\/\/lafeber.com\/vet\/exotic\/#!\/species=avian&amp;channel=emergency-medicine\">avian emergency medicine<\/a>). All of these take you to the same kinds of search results where you can then refine things further.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17501 \" src=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post7-700x354.jpg\" alt=\"page links\" width=\"405\" height=\"205\" srcset=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post7.jpg 700w, https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post7-500x253.jpg 500w, https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post7-400x202.jpg 400w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/li>\n<li><strong>Type of article<\/strong> &#8211; Just want to see <a href=\"https:\/\/lafeber.com\/vet\/video\/\">videos<\/a> or get to the <a href=\"https:\/\/lafeber.com\/vet\/content_types\/information-sheet\/\">basic information sheets<\/a>? The links under <a title=\"Resources &amp; Education\" href=\"https:\/\/lafeber.com\/vet\/resources-education\/\">Resources<\/a> will get you there. Looking for <a href=\"https:\/\/lafeber.com\/vet\/content_types\/presenting-problem\/\">presenting problem<\/a> articles? Go to the <a href=\"https:\/\/lafeber.com\/vet\/emergency-medicine\/\">emergency medicine page<\/a>. You can also see what kind of article it is in the search result list.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16481 size-full\" src=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post1a.jpg\" alt=\"post1a\" width=\"428\" height=\"311\" srcset=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post1a.jpg 428w, https:\/\/lafeber.com\/vet\/wp-content\/uploads\/post1a-400x291.jpg 400w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Online store<\/h2>\n<p><strong>Shopping cart access<br \/>\n<\/strong><\/p>\n<p>Shopping cart access is applied manually after verifying credentials, and may take 2-3 business days. Please call Customer Service at 800-842-6445 for urgent orders. If you are a U.S.-based veterinarian, veterinary hospital, or veterinary student in a participating <a href=\"https:\/\/lafeber.com\/vet\/lafeber-company-veterinary-student-program\/\">Student Program<\/a> school, but do not have shopping cart access please\u00a0<a title=\"Stay Connected to LafeberVet\" href=\"https:\/\/lafeber.com\/vet\/stay-connected-to-lafebervet\/\">contact us<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Who can see product prices?<\/strong><\/p>\n<p>Login to see prices if you are a\u00a0U.S.-based veterinarian, veterinary hospital, or veterinary student in a participating <a href=\"https:\/\/lafeber.com\/vet\/lafeber-company-veterinary-student-program\/\">Student Program<\/a>\u00a0institution with online store access. Shopping cart access is applied manually and can take 2-3 business days. If these parameters apply to you, but you do not have shopping cart access, please\u00a0<a title=\"Stay Connected to LafeberVet\" href=\"https:\/\/lafeber.com\/vet\/stay-connected-to-lafebervet\/\">contact us<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Urgent order?<br \/>\n<\/strong><\/p>\n<p>If you need an urgent EmerAid order, please contact Customer Service Monday through Friday 8 am-5 pm CST at 815-466-8040.<\/p>\n<p>Orders placed after 3 pm will not ship until the next business day.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Licensed wildlife rehabilitators<\/strong><\/p>\n<p>Please contact Customer Service at 800-842-6445 to place your order or receive more information. Visit <a href=\"http:\/\/emeraid.com\/vet\" target=\"_blank\" rel=\"noopener noreferrer\">EmerAid.com<\/a> for information on our<a href=\"https:\/\/emeraid.com\/vet\/helping-each-other\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em> Helping Each Other<\/em><\/a> policy.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Store or distributor<\/strong><\/p>\n<p>Please contact Customer Service at 800-842-6445 to place your order or receive more information.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Outside of U.S. or Europe:<\/strong><\/p>\n<p>Please contact <a href=\"http:\/\/lafeberinternational.com\/contact-lafeber-for-premium-pet-bird-food-bird-care-resources\/\" target=\"_blank\" rel=\"noopener noreferrer\">Lafeber International<\/a>\u00a0 for orders or related inquiries. Please see the <a title=\"Where to buy Lafeber Products\" href=\"https:\/\/lafeber.com\/vet\/where-to-buy-lafeber-products\/\">Where to Buy<\/a>\u00a0page for further information.<\/p>\n<p>&nbsp;<\/p>\n<h2>Frequently asked questions<\/h2>\n<p><strong>I cannot login. What can I do?<br \/>\n<\/strong><\/p>\n<p>Please <a href=\"http:\/\/vetinfo@lafeber.com\">email<\/a> LafeberVet or call Lafeber Company Customer Service at 800-842-6445 for assistance.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>I have not received my activation email. What should I do?<\/strong><\/p>\n<p>Please check your email SPAM folder or filter. If you still cannot find your activation email, please <a href=\"https:\/\/lafeber.com\/vet\/stay-connected-to-lafebervet\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact us<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-23677\" src=\"https:\/\/lafeber.com\/vet\/wp-content\/uploads\/Share-Toolbar.jpg\" alt=\"ShareThis toolbar\" width=\"79\" height=\"373\" \/>How do I save or print LafeberVet content?<\/strong><\/p>\n<p>To save as a portable document file (PDF) or print (if absolutely necessary) a LafeberVet article, go to the SHARE toolbar at the right side of the page.\u00a0Select the PRINT option at the top of the menu, then save your file. This same toolbar allows you to share these articles with your followers on Twitter, Facebook, LinkedIn or Google+.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Why can\u2019t I see product prices?<\/strong><\/p>\n<p>Although all registrants can explore <a title=\"Shop\" href=\"https:\/\/lafeber.com\/vet\/shop\/\">Lafeber Product<\/a>\u00a0 information, the prices apply only to veterinarians in the United States that are registered to shop in the Online Store.<\/p>\n<p><strong>United States:<\/strong><\/p>\n<p>If you are a\u00a0U.S.\u00a0veterinarian not yet registered to the Online Store, please\u00a0<a title=\"Stay Connected to LafeberVet\" href=\"https:\/\/lafeber.com\/vet\/stay-connected-to-lafebervet\/\">contact us<\/a>. Shopping cart purchases are available only to authorized veterinarians and hospitals and usually requires 2-3 business days for verification. For immediate orders, please call 1-800-842-6445.<\/p>\n<p><strong>Europe:<\/strong><\/p>\n<p>Please contact <a href=\"http:\/\/lafeberinternational.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Lafeber International<\/a>\u00a0 for orders or related inquiries.<\/p>\n<p><strong>Outside of U.S. or Europe:<\/strong><\/p>\n<p>Please visit our <a title=\"Where to buy Lafeber Products\" href=\"https:\/\/lafeber.com\/vet\/where-to-buy-lafeber-products\/\">Where to Buy<\/a>\u00a0page for further information.<\/p>\n<p>&nbsp;<\/p>\n<h2>Contact Us<\/h2>\n<p><strong>Do you have a question not answered here?<\/strong><\/p>\n<p><a title=\"Stay Connected to LafeberVet\" href=\"https:\/\/lafeber.com\/vet\/stay-connected-to-lafebervet\/\">CONTACT US<\/a> at<a href=\"mailto:vetinfo@lafeber.com\"> vetinfo@lafeber.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The LafeberVet 2.0 site has a number of advanced search\u00a0features that we hope you&#8217;ll find helpful as you look for information to help your patients.<\/p>\n<p>Search<\/p>\n<p>Because we have amassed so many great articles on exotic animal medicine, we wanted to make it as easy as possible to find what you&#8217;re looking for quickly. To that end, [&#8230;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17425","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help With This Site - LafeberVet<\/title>\n<meta name=\"description\" content=\"LafeberVet 2.0 site has many advanced search features that we hope you&#039;ll find helpful as you look for information to help your patients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lafeber.com\/vet\/help-with-this-site\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help With This Site - 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