Help With This Site

The LafeberVet 2.0 site has a lot of advanced search features that we hope you’ll find helpful as you’re looking for information to help your patients.

Search

facetsBecause we have amassed so many great articles on exotic animal medicine, we wanted to make it as easy as possible to find what you’re looking for quickly. To that end, there multiple quick ways to get to the information you’re looking for:

  • Search – Simply put in a term in the upper right search field (there’s one in the footer too) and get your results.
  • Refine – The search result will give you a long list, but you have the option at this point to further filter those results, by checking off the boxes to the left. Didn’t realize that we had so many articles on rabbits? Now you can refine that search by ophthalmology.
  • By Topic or Species – The navigation links across the top and the species section pages take you directly to the term you’re interested in (parrot) or articles that have combined terms (avian emergency medicine). All of these take you to the same kinds of search results where you can then refine things further.
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  • Type of article – Just want to see videos or get to the basic information sheets? The links under Resources will get you there. Looking for presenting problem articles? Go to the emergency medicine page. You can also see what kind of article it is in the search result list.

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Online store

Shopping cart access

Shopping cart access is applied manually after verifying credentials, and may take 2-3 business days. Please call Customer Service at 800-842-6445 for urgent orders. If you are a U.S.-based veterinarian, veterinary hospital, or veterinary student in a participating Student Program school, but do not have shopping cart access please contact us.

 

Who can see product prices?

If you are a U.S.-based veterinary, veterinary hospital, or veterinary student in a participating Student Program school with online store access, login to see prices. Shopping cart access is applied manually and can take 2-3 business days. If these parameters apply to you, but you do not shopping cart access, please contact us.

 

Urgent order?

If you need an urgent Emeraid order, please contact Customer Service Monday through Friday 8 am-5 pm CST at 815-358-2307.

Orders placed after 3 pm will not ship until the next business day.

 

Licensed wildlife rehabilitators

Please contact Customer Service at 800-842-6445 to place your order or receive more information. Visit Emeraid.com for information on our Helping Each Other policy.

 

Store or distributor

Please contact Customer Service at 800-842-6445 to place your order or receive more information.

 

Outside of U.S. or Europe:

Please contact Lafeber International  for orders or related inquiries. Please see the Where to Buy page for further information.

 

Frequently asked questions

I cannot login. What can I do?

Please email LafeberVet or call Lafeber Company Customer Service at 800-842-6445 for assistance.

 

I have not received my activation email. What should I do?

Please check your email SPAM folder or filter. If you still cannot find your activation email, please contact us.

 

ShareThis toolbarHow do I save or print LafeberVet content?

To save as a portable document file (PDF) or print (if absolutely necessary) a LafeberVet article, go to the SHARE toolbar at the right side of the page. Select the PRINT option at the top of the menu, then save your file. This same toolbar allows you to share these articles with your followers on Twitter, Facebook, LinkedIn or Google+.

 

Why can’t I see product prices?

Although all registrants can explore Lafeber Product  information, the prices apply only to veterinarians in the United States that are registered to shop on the Online Store.

United States:

If you are a U.S. veterinarian not yet registered to the Online Store, please contact us. Shopping cart purchases are available only to authorized veterinarians and hospitals and usually requires 2-3 business days for verification. For immediate orders, please call 1-800-842-6445.

Europe:

Please contact Lafeber International  for orders or related inquiries.

Outside of U.S. or Europe:

Please see our Where to Buy page for further information.

 

Contact Us

Do you have a question not answered here?

CONTACT US at vetinfo@lafebermail.com.